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Logging in

FA platform is available at <your_instance>.fasolutions.com. Depending on the settings, you can use one of the authentication types:

  • Authentication with login and password

  • Two-factor authentication that is more secure and requires entering a code from the mobile app. The login process is described in Log in with two-factor authentication.

To create a password and log in for the first time, you need to have a user created for you by the administrator who manages FA Platform in your company. Then, use the instructions in Log in to FA for the first time.

To change your password, follow the steps in Change your password.

To manage two-factor authentication, see Enable two-factor authentication and Reset two-factor authentication.