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Force password reset

You can force your users to reset their password upon the next login. This causes the user's password to expire and the FA system prompts the user to update it.

To force a single user to reset their password:

  1. In FA Admin Console, go to the User management view.

  2. Find the user and click the table row to open the User details pane on the right.

  3. Click the Edit user info button at the top of the pane.

  4. Check the tickbox Force password reset on next login and save the changes.

To force multiple users to reset their password, select the users in the User management view of FA Admin Console and click Screenshot_2025-01-03_at_16_23_33.png in the top right of the table.

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