Contacts
Contact profiles contain information about individuals and companies associated with a portfolio, such as customers, advisors, third parties, and so on. Contact profiles are used to maintain up-to-date information (address, email, phone, IDs, representatives, and related documents), meet regulatory compliance requirements, produce reports, and organize communication.
When you create a portfolio, you need to specify a primary contact (the main or legal owner of the portfolio). You can also add other contacts, for example, for insurance portfolios, the primary contact is often the insurance company, while the private person taking the insurance can be linked as other contact.
Contact types
The contact types in FA system are:
Customer
Fund company
Asset manager
Advisor
Counterparty
Accountant
Issuer
Custody
Lead
Only contacts of the Customer type can be the primary contact of a portfolio, and therefore only they are shown in the portfolio structure in the Overview. Other contact types are used in the system for categorization.
You can rename a contact type. To do this, go to Preference → Content and translations in FA Back.
Contacts, limited visibility and user acess
Contact structures are used to define what portfolios a user can access. For more information about setup, see Access to data in FA Admin guide.
Contact information through third parties
Through the integration with third parties, you can update contact information. For example, you can fetch name and address based on the person's social security number, fetch LEI codes for organizations and check if a contact is in the PEP or sanctions lists. For details, see Compliance in FA User guide.