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Send emails from a workflow

To send emails from a workflow, you need to add a Mail task in it. Before this, make sure that you configured the email settings in FA Back correctly:

  1. Go to the PreferenceAdministrationEmail settings section in FA Back and fill in the fields:

    Field

    Description

    Type

    Encryption type – SSL/TLS or NET.

    Protocol

    Email protocol, for example, smtp

    Host

    Mail server address.

    Port

    The port number the mail server uses.

    Default sender email address

    Email address used for sending emails.

    STARTTLS

    Checkbox, checked if using the StartTLS process.

    TLS

    Checkbox, checked if using the TLS process.

    SMTP authentication

    Checkbox, checked if authentication with user name and password is required.

    User name

    User name to log into the mail server if authentication is required.

    Password

    Password to log into the mail server if authentication is required.

  2. Contact your FA support to restart Flowable to take into account these email settings for your processes.

  3. Configure the Mail task in your process to send emails. To learn more about the task configuration, see Flowable documentation on Flowable site.