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Cancel signing requests

To cancel a signing request, do the following:

  1. Open the Tasks view.

  2. Filter the task list to find the request to cancel. Signing request task titles follow the pattern: "<datetime> Awaiting signature: <document path>".

    • Use the My tasks list to cancel your own signing request.

    • Use the All tasks list to cancel someone else's signing request.

  3. Open the signing request task and click Cancel signing request.

The signing request is canceled both on the Signicat side and on the FA side. If you need to send the document for signing again, tag the document with "Document signing-Waiting" and follow the instructions in Send documents for signing.

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