Manage two-factor authentication
To enable, disable or cancel two-factor authentication:
Open the User management view in the FA Admin Console app.
Find the user and click on the table row to open the User details pane on the right. Two-factor authentication statuses are:
- Disabled
Two-factor authentication is turned off.
- Enabled
The user logged in and completed the mobile authenticator setup.
- Pending
You chose Enable on next login, but the user didn’t yet log in to complete the setup.
To switch the authentication method, click the button in the Two-factor authentication block:
- Enable two-factor authentication on the next login
Enable two-factor authentication on the next login for the user. The user is then required to set up the mobile authenticator app to receive time-based one-time passwords.
- Cancel two-factor authentication
Cancel two-factor authentication request that is pending.
- Disable two-factor authentication
Disable two-factor authentication for the user.